Get Help Hello, If you're stuck or finding it difficult to get in contact with your Mentee or Mentor have any questions about the program or have some feedback that you'd like to give to the Program Manager you can easily get in contact with the Program Manager to get help you express your concerns click on the contact Program Manager button on your dashboard and come through enter subject any text that you want to send through and just click send. Dashboard Overview Hello, and welcome to your Mentoring Portal in this video we're going to take a quick look at the overall dashboard that you have access to to get through to the different features for your mentoring program and relationship. Don't despair if you've got a couple of tiles missing on the left-hand side here, this may be because you're not yet matched or you haven't reached a certain Milestone within the program. Immediately you can see a couple of different areas the first one is on the left-hand side here. These are your tiles and quickly get you through to anything that's relevant to you at the time that you are in your relationship. On the right hand side you've got a quick button to contact the Program Manager if you need any help or you've got any questions, an inbox button to get through to your inbox and any of the messages that you've received. Some quick links that show you anything that you need to get access to really quickly and also a drop down at the top here that gives you access to your profile, ability to change your password or toggle between the different programs that you're a part of if you're in more than one. You've also got a little hamburger menu button that's off the top right hand corner and this gives you an even more robust quick drill down into all the features that are available to you. Edit Application Hello in this video we're going to take a quick look at how you can edit your application. Once you log into your dashboard you can click on the view application button which takes you through to your application area. You can quickly preview all of the answers that you've left for the actual application. If you're unhappy with a particular answer you can come through a quick the little pencil button on the right hand side here, to drill down and to edit your answer in the application. Access training Hello. In this video we're going to take a quick look at your training modules. If you've been matched or have been given access to training prior to your match, you'll have a little tile that pops up on to your dashboard called training. It will show you whether your training modules are complete. If you're both and Mentor and Mentee, or if you have additional training modules assigned to you it will show you the amount of training modules that are required to be completed from your program. If you click through on the view all button it will take you through to the different tiles that show you where you need to click on to launch the training. If you click on the launch button, this will launch your training into a new window. If you don't see it come up initially make sure that you've got your pop-ups allowed for this actual site. You should have a little notification that turns up in the top right hand corner of your browser asking you whether you're happy to enable pop-ups from this particular site. Make sure that you allow this to happen to be able to launch your course. Navigate through the course through to the end to get a complete status. Match Details Hello, in this video we're going to take a quick look at how you can find out who your match is once you've been informed that you've been matched. There are three ways that you can drill down into who your match is. The first one is by clicking the view my match on the My Match tile. Otherwise you've got some quick links to quickly show you who it is that you've been matched with, and if you've been matched with more than one mentor or mentee the different names will come up in that area. The third way is to click on the menu bar at the top right hand corner here and drill down into that my match page from there. Let's click through on the view my match on the tile. If you've been matched with more than one person you will see several rows come up in your dashboard showing you who your match is. You can drill down into who they are by clicking on view details and drilling down into quickly, what their application information is. You can come back to the match page to get in contact with your Mentor or Mentee. Notice that there is an email address, a phone number and even a Skype address if they've uploaded one in their profile. Resources Hello. In this video we're going to take a quick look at the program resources that are available to you in your program. Once you log into your dashboard there are two ways that you can get through to your program resources. The first way is to click on the view all button within the tiles, the second is through the right hand navigation bar down the side here. Lets click through to your program resources. You will notice that the resources are divided up into different categories to make it easier for you to find everything that you're looking for. Depending on how your program manager has laid these out these may display slightly differently to you. You're able to click on the actual image or on the Title down below to really easily download individual resources however if you prefer to download all of them in one go you certainly can, by clicking download all resources button at the top here. This will zip all of your resources for you into a file and download them to your computer. Don't dismay if you feel like there's a very lean amount of resources, it might just be because you haven't yet been matched in the program and some of these resources are yet to be made available to you. Surveys Hello, in this video we’re going to take a quick look at how you can answer some program surveys for your program. If there a program surveys available to you there will be three areas that show you that they are actually available and ready for you to complete. The first one is you'll see a tile here that's always available to you to complete your surveys. It will show you how many of your surveys are available to you you've actually completed. On your quick links area on the right hand side here you will notice that there's also an area telling you that there are still some surveys outstanding if they are. If you do not have any surveys outstanding then that link will disappear. You've also got on the right hand side here some quick links through to several of the features one of which is straight through to your surveys. Let's click through on the complete surveys. The surveys will be specific to your match so you'll notice if you've got several matches then there may be several surveys available for you to answer. If we click through on to complete survey once you come to your survey you'll see a whole lot of questions that you have the ability to answer. Come through and see some examples of how we get through those. Once you've made it through just click on submit your survey and that will complete the survey for you and register as a completed survey on the portal.