What does client success mean to you?
“Client success is anticipating customer challenges or questions, proactively providing solutions and answers and boosting client happiness.”
Jane has a Dip Business and has worked with both private and corporate entities for 10+ years in roles such as administration, program delivery management & customer success.
She enjoys being a strategic partner to her customers and to have a deep understanding of each business’s use cases and perspective. This enables her to address customers’ issues proactively & to be able to deliver changes according to customers’ needs.
Passionate about children’s education, she is heavily involved with a school in Uganda which provides a quality & accessible level of primary school level classes to 35 children annually for children aged 5-10 years old.
Find Jane on LinkedIn