melissa richardson managing director

Melissa Richardson

Managing Director

"My experience in mentoring spans over 20 years in the private, public and not-for-profit sectors.

I discovered early on that my greatest contribution to workplace performance, harmony and culture was through mentoring. I’ve seen the recipients of mentoring bring a room full of people to tears as they described how the mentoring experience had changed their lives. It’s become my life’s work and personal mission to make that life-changing opportunity available to more people who need it."

Melissa is a global assessor for the European Mentoring and Coaching Council's ISMCP Award (International Standards for Mentoring and Coaching Programs) and leads the International Work Group for Mentoring and Coaching Program Manager training and accreditation. She has post-graduate qualifications in organisational coaching, counselling and marketing strategy.

Melissa directs the Art of Mentoring research agenda and regularly speaks on mentoring best practice.



A guide to unleashing the hidden value in your organisation through high impact strategic mentoring programs.

Most human beings and organisations have one thing in common – they both want to do better. But it’s hard for one to achieve without the other. When you can harness both you can achieve great things.

Unfortunately, most organisational structures are hierarchical, which may aid efficiency but not necessarily “real” human interaction.

Solving the human equation is the cornerstone of great culture and the larger and more diverse the workforce, the more challenging it becomes, even before we factor in things like location, technology and pay rates.

Well designed and managed mentoring programs can have a dramatic impact on workplace culture and people engagement. A strategic mentoring program transcends hierarchy, creating relationships and interactions to build individual and hence organisational value.

In this guide we present you with proven practical insights on how to design, build, implement and automate a high influence mentoring program and create your own ripple effect.

the ripple effect